Delivery Information
Standard delivery - Monday to Saturday
Free shipping on all orders to almost the UK Mainland.
Delivery time for each item is indicated individually on the product page in the delivery section below.
You will receive a confirmation notification from the courier before the scheduled delivery time.
Should the provided delivery date not be suitable or an urgent situation arises whereby a re-arrangement of the delivery date is needed, please reach out to our customer service team as soon as possible!
Please note: We require at least one working day's notice to rearrange the delivery. After the delivery date has been confirmed and no rearrangement is needed, someone must be at the address to take delivery; if not, there may be an additional re-delivery charge of £50.
Shipping to Northern Ireland usually costs £100, depending on the size and weight of the item. We recommend contacting our support team before ordering if you need to deliver to Northern Ireland.
Once our team has checked your item, it will be dispatched the following day.
Grouped Courier Service - If you have ordered multiple items, where possible, we will group your order for one delivery, so all items arrive on the same day. However, this isn’t always possible, and your items will be delivered depending on size, weight and delivery timescale.
When you receive goods that require assembly before installation, you must check the instructions and any parts listed to ensure that you have all the relevant details and fit the product in strict accordance with the manufacturer’s instructions.
Once your item is delivered.
Please make sure that you check your items carefully once they arrive.
Once delivered, the item/s you ordered will become your property (provided they have been paid for in total). Therefore, your responsibility and, apart from where damaged (reported within 48 hours) or faulty (reported within 14 days) when delivered, we will not accept any liability for loss, accidental damage, malicious damage or destruction after they have been delivered.