Terms of Service – SOOXOS
Welcome to Sooxos. This website is operated by SOOXOS GROUP LTD. Throughout the site, the terms “we”, “us”, and “our” refer to Sooxos. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including—without limitation—customers, merchants, browsers, suppliers, and content contributors.
Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not use our website or services. Continued use of this website constitutes acceptance of any changes made to these Terms.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or have received consent from a legal guardian for a minor dependent to use this site.
You may not use our products or services for illegal or unauthorised purposes, including violations of copyright laws. You must not transmit viruses or malicious code of any kind. Any breach of these Terms will result in the termination of our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (excluding credit card data) may be transferred unencrypted over multiple networks and modified to meet technical requirements. Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
Headings in this agreement are for convenience only and shall not affect meaning or interpretation.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete or outdated. Content is provided for general reference only and should not be relied upon exclusively for decision-making. Use of our content is at your own risk.
We reserve the right to modify website content at any time without obligation to update information. You agree it is your responsibility to monitor changes to the site.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We are not liable for any changes, suspensions or discontinuation of Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities. Returns or exchanges are permitted only in accordance with our Return Policy.
We make every effort to display product colours and imagery accurately; however, we cannot guarantee your screen’s colour accuracy.
We may limit sales to individuals, regions, or jurisdictions at our discretion, and we may limit quantities per order. All product descriptions are subject to change at any time without notice. We do not guarantee that products or services will meet expectations without fault.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse or cancel orders at our discretion, including those placed under the same account, payment card, billing or delivery address. If changes or cancellations occur, we may notify you using the email, billing address or phone number provided.
You agree to provide accurate, current and complete purchase and account information. You must promptly update your account details, including card details and contact information.
For more details, refer to our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge these tools are provided “as is” without warranties. Use of such tools is entirely at your own risk and subject to the provider’s terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content or services may include links to third-party websites. We are not responsible for evaluating content, accuracy or quality of third-party materials. We shall not be liable for any damages arising from third-party interactions. Please review third-party policies carefully before engaging with them.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
Any submissions, ideas, feedback or content sent to us may be used without restriction. We are under no obligation to maintain confidentiality, compensate, or respond to submissions.
You agree that your submissions will not violate any third-party rights, contain unlawful or defamatory content, or include malware. You are solely responsible for your comments and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
SECTION 11 – ERRORS AND INACCURACIES
We may correct errors, inaccuracies or omissions at any time, including those relating to product information, pricing, promotions, and shipping charges. We are not obligated to update information except as required by law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for any unlawful, harmful, discriminatory, fraudulent, or malicious purposes, including attempts to bypass security systems. We reserve the right to terminate use of our Services for violations.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free use of our Service. All products and services are provided “as is” without warranties. We are not liable for direct or indirect damages resulting from use of our website, products, or services.
Where limitations of liability are restricted by law, our liability shall not exceed the maximum amount permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Sooxos and its affiliates against claims arising from your breach of these Terms or violation of third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, that portion will be severed, and the remaining provisions will remain valid.
SECTION 16 – TERMINATION
Either party may terminate these Terms at any time. Obligations incurred before termination remain enforceable. We may terminate access without notice if you breach these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede any prior agreements. Any ambiguities shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time by posting changes on this page. Continued use of the website constitutes acceptance of updated Terms.
SECTION 20 – SELF ASSEMBLY
We cannot refund products that are improperly installed. We strongly recommend hiring qualified professionals for installation (e.g., joiners, electricians).
SECTION 21 – CONTACT INFORMATION
SOOXOS GROUP LTD
Email: info@sooxos.co.uk
Phone: 020 8044 8882
Address: Unit 13, Roding House, 2 Cambridge Road, Barking, London, IG11 8NL, United Kingdom
Company Number: 13398886
VAT Number: 383534775