SOOXOS Contact Policy
At SOOXOS, we are committed to delivering excellent customer service and ensuring that every enquiry is handled promptly and professionally. Whether you’re seeking assistance with an order, requesting support, or enquiring about our price match service, our team is here to help.
How to Contact Us
📧 Email Support
For general enquiries, customer support, or price match requests, email us at:
info@sooxos.co.uk
We aim to respond to all emails as soon as possible within our working hours.
📞 Phone Support
You can contact our customer service team by phone at:
020 8044 8882
Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM
(Closed on Sundays and Bank Holidays)
Price Match Queries
If you have questions regarding price matching, please contact us via email or phone using the details above. When emailing, please provide relevant product details and any competitor pricing so our team can review your request efficiently.
Business Information
For official correspondence or business-related enquiries, our registered office is:
SOOXOS GROUP LTD
Unit 13, Roding House,
2 Cambridge Road,
Barking, IG11 8NL
United Kingdom
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Company Number: 13398886
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VAT Number: 383534775
Our Commitment
Our team strives to provide clear, helpful and timely communication. We value every customer, and we ensure your questions and requests are handled with care and professionalism. If your enquiry requires escalation, we will ensure it is directed to the appropriate department for resolution.